What is Incident Management?

Incident management is an application of risk management theory that prescribes procedures, processes, systems, and resources that are applied to risk hazards or or states that have materialized. A typical incident management process may include incident reporting, warnings and notifications, a situation-based assessment leading to strategic and tactical planning, execution, response management, post-incident investigation, risk assessment, root cause analysis, recording of incidents, and lessons learned. All of these items contributing to preparedness and continuous improvement. The NFPA® 1600 defines an incident management system (IMS) as “[t]he combination of facilities, equipment, personnel, procedures, and communications operating within a common organizational structure and designed to aid in the management of resources during incidents” (2013, p. 12).

What is Emergency Management?

Emergency Management typically applies where impacts are widespread within global organizations, at international, national or within communities. The International Association of Emergency Managers’ description for Emergency Management is “the managerial function charged with creating the framework within which communities reduce vulnerability to threats/hazards and cope with disasters”. According to FEMA, the overall goals of emergency management are (a) first, to reduce the loss of life, (b) then, to minimize property loss and damage to the environment, and (c) finally, to protect the jurisdiction from all threats and hazards.